Terms of service

Terms of Service – Saai Shop

Welcome to Saai Shop! These Terms of Service govern your use of our website and the purchase of our products. By accessing our site and placing an order, you agree to the following terms and conditions.

1. Overview

This website is operated by Saai Shop, based in the United States. We offer custom-designed clothing and accessories made uniquely for each customer. All items are handcrafted or made to order, and no standard mass-produced products are sold.

For customer support, please contact us at info@saaimon.com.

2. Products & Orders

  • All products sold through this site are custom-made and one-of-a-kind.

  • Orders are subject to availability and may be canceled if materials or fulfillment become unavailable.

  • We reserve the right to limit the quantities of any product or discontinue any item at any time.

3. Pricing & Taxes

  • Prices are shown before taxes. Applicable taxes will be calculated at checkout.

  • All prices are in USD and are subject to change without notice.

4. Payments

We accept payments via Shopify Payments, PayPal, and other secure methods. Orders will not be processed until full payment has been received.

5. Shipping

  • We currently ship within the United States only.

  • All orders are shipped via USPS.

  • Shipping rates and estimated delivery times are shown at checkout.

  • Saai Shop is not responsible for delays caused by the postal service or incorrect delivery information provided by the customer.

A full shipping policy will be available soon.

6. Returns & Refunds

Please review our separate Return & Refund Policy for full details. In summary:

  • We accept returns within 7 days of delivery.

  • Items must be unused, in original condition, and with tags attached.

  • Custom items are returnable only if they meet the return policy conditions.

  • Refunds are issued as store credit only.

  • Customers are responsible for return shipping unless the item was incorrect or defective.

7. Intellectual Property

All content on this site, including designs, images, logos, product photos, and text, is the property of Saai Shop and may not be used, copied, or reproduced without written permission.

8. Prohibited Uses

You agree not to use our website or products:

  • For any illegal or unauthorized purpose

  • To infringe on the rights of others

  • To distribute malware or disrupt the site’s functionality

9. Modifications

We reserve the right to:

  • Modify or discontinue any product or service without prior notice

  • Change these Terms of Service at any time

  • Update product pricing or descriptions as needed

Your continued use of the site after any changes implies acceptance of those updates.

10. Limitation of Liability

Saai Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

If you have any questions about these terms, feel free to contact us at info@saaimon.com.